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FREQUENTLY ASKED QUESTIONS

How do I place an order?

You may place personal orders in person, over the phone, on our website, or through our email. We do require two full days notice. Pickup of your order is available in our shop during normal business hours (we do not hold orders after 24 hours). Payment is required upon receipt. Please speak with an associate if you have any questions about catering or delivery. Pre-orders for major holidays require more notice and are subject to close once we hit a maximum - if you want to guarantee yourself a pie for any holiday, we encourage you to order early!

Website: www.theuglypiesby.com/shop

Phone: 443-978-8578

E-mail: theuglypiesby@gmail.com

Address: 829 E. William Street, Salisbury, MD 21804

Do you offer by the slice?

Of course! In most cases, we will slice into any full-size pie or quiche available in our bakery case. We'll even warm them up for you, upon request. We do not allow reservation of slices over the phone.

Do you offer DELIVERY?

At this time we only make deliveries for catering or pre-arranged preorders.

Do you offer catering?

We love catering weddings and events! Please book as early as possible, a small down payment will secure the date. Any event set-up or display pieces will incur an additional fee, and ask us about individual boxing and bagging options for favors. Delivery is available (for catering orders only) with no charge within Salisbury, $0.62/mile out-of-town. We have a variety of size options and quiche is always available as well!

What's with the name? Your pies look amazing!

So, we know our pastries usually look pretty delectable. Sometimes, they even turn out pretty! But more often than not, the filling is oozing out, the crust is a little uneven, or the tops cave in a little, giving you a peek of the tasty fruit inside. We aren't interested in making immaculate works of art. We just care about using quality ingredients to make something that hopefully sparks comfort  and nostalgia - a little ugly but a whole lotta delicious! 

Do you make anything other than pies?

Along with our delicious dessert pies, we also have a variety of quiche, scones, slab cookies, and other hand held items. We sell coffee, tea, and our famous PIE MILKSHAKES in-shop. We plan to offer pot pies and dinner options soon. If you need a recommendation for cakes or other bakery items, hit us up! We have a few wonderful local bakeries we'd be happy to recommend. 

 

What the heck is a chess pie?

You are likely to get a different answer depending on who you ask. But generally, a chess pie is a traditional Southern-style custard pie made with an egg and butter base. Typically, it has a rich, gooey center and forms a nice top crust. Our Lemon Chess is our personal favorite (and most popular) chess pie.

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